Refund policy

At Lovingly Charlotte Flower Market, we take pride in providing the freshest and highest-quality flowers, greenery, and supplies for our customers. Due to the delicate and perishable nature of our products, we have a strict no returns, no exchanges, and no refunds policy in place.

We encourage you to carefully review your selections and orders before finalizing your purchase. If you have any questions or concerns about our products, please feel free to reach out to our dedicated customer support team before placing your order. We are more than happy to assist you in making the right choices for your floral needs.

In the unlikely event that you receive damaged or defective products, please contact our customer support team within 24 hours of receiving your order. We will review your claim and work diligently to find a suitable resolution for your specific situation.

By making a purchase with Lovingly Charlotte Flower Market, you agree to our no returns, no exchanges, and no refunds policy. We appreciate your understanding and support as we strive to provide you with the best possible floral experience.